the headset professionals, inc.
d.b.a. telecom product professionals
- REPAIR & REFURBISH - These services include, diagnostic testing, replacement of all consumable parts including, ear pads, windscreens, voice tubes and quality control inspection. We also clean, sanitize and package your headsets. We strive to repair And return your headset as quickly as possible. Our standard return shipping method is UPS ground. You can upgrade your shipping for an additional charge by contacting your sAles representatives.
- B E R - BER (Beyond Economical Repair) means that it would cost more than the value of the product to repair it or parts are no longer available to repair it. Your sales representative will contact you to go over your options for trades at that point.
- REFURBISH ONLY - This is a perfect service for call centers that have lots of working equipment however they need to be cleaned & accessorized for the next user. Our Refurbishing service includes testing, cleaning the exterioR of the equipment, replace ear pads, windscreens, voice tubes, and repackaged. Our standard return shipping is UPS ground. You can upgrade your shipping for an additional charge by contacting your sales representative.
NOTE: THis Service, REFURBISH ONLY DOES NOT INCLUDE A REPAIR OF ANY KIND. IF THE EQUIPMENT IS IN OBVIOUS NEED OF REPAIR WITH A VISUAL INSPECTION, FOR EXAMPLE TORN CORDS OR BROKEN PARTS, YOU WILL BE NOTIFIED.